Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Throughout the site, the terms “we”, “us” and “our” refer to Natural Wigs Store, and the other websites under the Natural Wigs Store domain. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR Website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. Except as described in this Policy, we will not give, sell, rent, or loan any Personal Identifiable Information to any third party.

PII does not include “Usage Data” which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features, or users which does not contain personally identifying information. We collect this information to gauge how users interact with our website. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, customers, partners, and service providers, for various purposes, including using the data to better understand users it to provide better services, products, and targeted advertisements.

WHEN DO WE COLLECT INFORMATION?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site. Personal information such as name, email address, and/or credit card or other billing information.

HOW DO WE USE YOUR INFORMATION? 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

HOW DO WE PROTECT YOUR INFORMATION?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. 

We use regular Malware Scanning. 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. 

While all sensitive transactions are processed through a gateway provider and are not stored or processed on our secure servers, we expressly disclaim any liability for any unauthorized access to or use of our servers and/or any and all personal and/or financial information stored therein, and you agree to hold us harmless for any damages that may result.

DO WE USE 'COOKIES'? 

Yes. We and our data processors use cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. Both available types of cookies are in use: session and persistent cookies. Session cookies allow us to uniquely identify your browser while you are logged in and to process your online transactions. Session cookies disappear from your computer when the web browser is closed, or computer is turned off. We also utilize persistent cookies to make it easier to log into and use the Service. Persistent cookies remain on computers after the web browser is closed or the computer is turned off.

Cookies do not identify a person, nor do they grant access to your computer or device. In some cases, we may use cookies and similar technologies to collect PII or information that becomes PII if we combine it with other information. In these cases, the use of these cookies in combination with personal information will be considered and governed as PII with all applicable laws and adherence to privacy within our policy.

We use cookies, log files, device identifiers, and clear GIFs information to:

  • Help remember and process information so that you will not have to re-enter it during your visit or the next time you visit the site
  • Understand and save user's preferences for future visits.
  • To provide and monitor the effectiveness of our Service
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
  • Provide custom, personalized content and information
  • Help you access your information after you sign in

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

HOW LONG DO WE USE COOKIES?

The length of time we keep your cookie information depends on the type of cookie. A session cookie will only stay on your device until you stop browsing. However, persistent cookies and other types of tracking information may be stored by your device until they expire or are you delete them.

If users disable cookies in their browser:

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

We may now or in the future receive PII about you from third parties. For instance, if you access our Site or Service through a third-party connection or log-in or connect an application to our site, that third party you connected with may pass certain information about your use of its service to our company. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Site or Service.

THIRD-PARTY LINKS 

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. These third-party links and processors include:

Processor

Source

Purpose

Gmail, Yahoo

Direct Email Capture

This data allows our users to contact us with general questions.

Active Campaign

Contact Form

This data allows us to troubleshoot any issues with, payments, products, and other site-related or product-related problems.

Active Campaign

Email Marketing

 

This data allows us to send updates, promotions, news, products and content to subscribers of these mailing lists. We use the data to market and sell our own products and/or any affiliate marketing of our partners.

Klarna, Stripe, PayPal

 

eCommerce/Payment Gateways

We collect this data to process payments through our data processors in the selling of our online products and that of our affiliates.

Google, Google Drive

Google Analytics and file storage

This data processor collects this information to gauge how people use a website. We use this information to better understand our users in hopes of providing better services to them. We may store the results of this information securely on their database.

Facebook

Facebook Pixel

This data processor collects this information to gauge how people use a website. We use this information to develop target markets for Facebook ads.

 

GOOGLE 

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en  

We may, now or in the future, use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Demographics and Interests Reporting
  • Sessions
  • Geographics
  • Device Activity
  • Site Behavior
  • Site Search
  • Traffic Sources

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

FACEBOOK PIXEL AND REMARKETING SERVICE

Facebook’s use of information collected is set forth in its Privacy Policy. You may opt out of Facebook’s interest-based ads.

HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

THE GENERAL DATA PROTECTION REGULATION (GDPR) GOVERNING THE EUROPEAN UNION (“EU”), EUROPEAN ECONOMIC AREA (“EEA”), AND SWITZERLAND 

Under the GDPR, we are required to notify you about our purposes of processing your Personal Information, as well as the legal basis for such processing.

Unless otherwise permitted by law, we may process your PII:

  • If you consent to the processing
  • To satisfy our legal obligations
  • In the public interest
  • In your vital interests
  • For our legitimate interests, such as to protect our property, rights, or the safety of Natural Wigs Store, our customers, or others

Source

Usage

Frequency and Disposal

Direct Email Capture

We have the right to send and receive emails in response to queries.

We do not have the right to market using this method.

We do not have the right to sell, share, or distribute any of the data to anyone outside of the organization, its affiliates, and the data processor(s).

We use this data whenever we are asked by the user to correspond.

 

This data is disposed only upon request of the data owner.

Contact Form

We have the right to send and receive emails in response to queries.

We do not have the right to market using this method.

We do not have the right to sell, share, or distribute any of the data to anyone outside of the organization, its affiliates, and the data processor(s).

We use this data whenever we are asked by the user to correspond.

 

After the issue is resolved, no later than 1 week after feedback or unresponsiveness to feedback request, we unsubscribe the user from the mailing list. All records of activity remain on file indefinitely.

 

This data is disposed only upon request of the data owner.

 

Email Marketing

 

We have the right to market and correspond with users.

We do not have the right to sell, share, or distribute any of the data to anyone outside of the organization, its affiliates, and the data processor(s).

We use this data at will: daily, weekly, monthly, yearly and at any interval we deem necessary.

 

This data is disposed only upon request of the data owner.

eCommerce/Payment Gateways

We have the right to market and correspond with users.

We do not have the right to sell, share, or distribute any of the data to anyone outside of the organization, its affiliates, and the data processor(s).

We use this data at will: daily, weekly, monthly, yearly and at any interval we deem necessary.

 

To dispose of this data, please refer to the data processor’s procedures and policies.

Google Analytics and file storage

We have the right to publish the results of the analytics to the public. We have the right to create target audiences for marketing purposes.

We do not have the right to reveal any personal data to the public.

We use this data at will: daily, weekly, monthly, yearly and at any interval we deem necessary.

 

The data does not expire but it does reset upon new activity.

 

To dispose of this data, please refer to the data processor’s procedures and policies.

Facebook Pixel

We have the right to publish the results of the analytics to the public. We have the right to create target audiences for marketing purposes.

We do not have the right to reveal any personal data to the public.

We use this data at will: daily, weekly, monthly, yearly and at any interval we deem necessary.

 

The data is available for 28 days.

 

To dispose of this data, please refer to the data processor’s procedures and policies.

 

CALIFORNIA ONLINE PRIVACY PROTECTION ACT 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information: 

  • By logging in to your account

COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT) 

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

FAIR INFORMATION PRACTICES 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM ACT 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service

To be in accordance with CAN SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

OPTING OUT

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from correspondence you choose.

You can easily opt-out of any and all services and methods of communication and remove any of your Personal Identifiable Information by contacting us anytime using the method(s) described at the end of this policy.

CONTACTING US 

If there are any questions regarding this privacy policy, you may contact us using the information below. 

https://thenaturalwigsstore.com/contact

naturalwigs@naturalwigsstore.com

Last Edited on 9/24/2019

 


 

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